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Spona ERP / Resources / FAQ
Resources / FAQ

Good questions.
Clear answers.

From your first module to optional financing. Find the answer you need, then take the next step with confidence.

Questions shown: 32

01

Getting started & pricing

Choose a starting point and understand what is included.

Choose your modules →
Is Spona ERP really free?

Yes. All available modules and Power add-ons are free, with no licence or per-seat fee. Financing and expert services are optional and priced separately.

Do I have to activate every module?

No. Choose one module or several to start. Add other areas and Power add-ons when your process needs them.

Which module should I start with?

Start where scattered records slow you down most. Choose Work for project delivery, People for employment records, Salaries for pay preparation, Purchasing for supplier records, Sales for client quotes and invoices, or Accounting for bank transactions and cash-flow planning.

What happens after I choose my modules?

Review your selection, then continue to the ERP registration form. Your module choices carry over. Create your company account, verify your email and sign in. If your company already uses Spona, ask its administrator for an invitation.

Do I need financing to use the free ERP?

No. You can use the ERP without requesting financing. Financing is a separate, optional service; it is not a condition for using the available modules.

02

Modules & Power add-ons

Understand the core tools and when to add more detail.

Explore the modules →
Which modules are available now?

Work, People, Salaries, Purchasing, Sales, Accounting are available. Other planned ERP areas are labelled Coming soon on the modules page and roadmap.

What are Power add-ons?

Power add-ons add depth inside a module. Examples include tasks and attachments in Work, onboarding in People, and delivery notes in Sales. They are included free. Each module page explains its core tools and add-ons together.

Can I use Work for internal projects?

Yes. Work supports client, subcontracted and internal projects. Internal projects stay private within your company and cannot be financed.

Does Salaries calculate payroll or pay employees?

Salaries organises pay records, payouts and deductions and prepares information for the accountant. Your accountant calculates payroll. Recording a payout does not initiate a payroll payment.

How do Purchasing and Sales differ?

Purchasing keeps supplier orders, goods receipts and incoming invoices organised. Sales handles client quotes, acceptance and the invoices that follow. Your company can be a buyer in one transaction and a supplier in another.

03

Accounting & cash flow

Understand the records, forecasts and accountant handover.

Explore Accounting →
How do bank transactions reach Spona?

Import a bank statement in camt.053 or CSV format, or record a transaction manually. Review suggested invoice matches and resolve unmatched lines. Statement import is not a live bank connection and does not initiate payments.

What is included in the cash-flow forecast?

The forecast uses recorded invoice due dates, salary records, financing obligations, the VAT preview and manual plans. With Subscriptions & renewals enabled, it also includes planned renewals. Expected client payments are shown separately from obligations; a forecast is not a confirmed bank balance.

Does cancelling a subscription in Spona cancel it with the supplier?

No. The add-on tracks costs, renewal dates and cancellation deadlines. Recording a cancellation removes its future renewals from your Spona plan. You must still cancel with the supplier under your contract. Spona does not send that cancellation or stop bank charges.

What can I send to my accountant?

Prepare a monthly ZIP package of the available invoices, statements, cash records, payroll recap and VAT preview, with a contents manifest. Download it and share it with your accountant through your agreed channel. The package prepares your records for review, not a filed tax return.

Can I see cash across several companies?

Yes, with the Group add-on. You see cash data only for companies where you are a member and have the required Accounting access. Recognised transfers between those companies are excluded from group inflows and outflows; recognition depends on bank-account IBANs. Each company keeps its own records. This is a cash overview, not consolidated statutory accounts.

04

People, access & responsibilities

Keep records useful and responsibilities clear as your team grows.

Explore People →
Does everyone need access to every area?

Access should fit each colleague’s role. Decide who maintains records, who approves purchases and who prepares information for the accountant, then arrange access around those responsibilities.

Can salary information have restricted visibility?

Yes. Salaries is designed for restricted pay visibility, so pay preparation can stay with the colleagues responsible for it rather than the whole team.

Can one person prepare a purchase and another approve it?

Yes. Purchasing separates preparation from approval. Agree who handles each part of the process so colleagues know when a purchase needs a decision.

What employee records can I organise?

People brings personnel details, employment terms and staff documents together. Its Power add-ons include absences, onboarding, working-time records and an employee portal.

How should we prepare before bringing the team on board?

Choose a first process, gather the records it needs and agree who keeps them current. Start with a clear set of responsibilities, then add modules and detail as the team needs them.

05

Optional financing

Know where a request starts and what happens before approval.

Explore financing and the calculator →
Where can I start a financing request?

The platform offers financing paths through Work, Purchasing and Sales, as well as a direct questionnaire. The relevant starting record depends on the transaction: a completed and client-confirmed stage, an accepted supplier order or an unpaid sales invoice.

What is the difference between client and supplier financing?

As a supplier, you can explore earlier payment while your client keeps the agreed payment date. As a client, you can explore more time to pay while your supplier receives payment after approval and agreement. These are separate scenarios, not two fees on the same transaction.

Why is unfinished work not ready for financing?

In Work, the financing path starts from a completed stage confirmed by the client. An agreed project or an unfinished stage is not enough. Keep evidence of completion and request the client’s confirmation before exploring the next step.

Which amount is used for a purchasing or sales request?

In Purchasing, supplier acceptance opens the path and the order shows the amount available to finance. Recorded deliveries can change that figure to reflect received quantities. In Sales, a request uses the unpaid balance; partial payments reduce the amount remaining.

Is the calculator an approved offer?

No. The calculator illustrates an amount, payment direction, term and estimated one-time fee. Continuing from it prepares a review and email handoff. Eligibility, supporting documents, review and an agreement are required before financing can proceed.

What should I prepare for the direct questionnaire?

Prepare the relevant offer or invoice and your business and contact details. The questionnaire gathers information for review. Submitting information does not guarantee approval or a payout.

06

Help & practical examples

Find a relevant example or talk through your next step.

Talk to our team →
Where can I find examples for my industry?

The Solutions pages cover agencies, construction, wholesale, logistics, IT companies and startups. Choose Small businesses, Growing teams or Larger companies to see module examples and financing scenarios for both sides of a transaction.

Where can I see how the modules fit a real workflow?

Resources has practical guides for client delivery, supplier purchases, sales and employee records. Each guide explains which records belong in each module and where a payment conversation can begin.

Can Spona connect to the tools we already use?

We build agreed API integrations with Spona free of charge. Tell us which tools and workflows you need to connect. We review API availability and access, then agree scope and timing individually. Any third-party charges, maintenance and work outside the integration scope must be agreed before starting.

Can we discuss our process before getting started?

Yes. Tell our team where the work gets complicated and which records you want to organise. We can discuss relevant modules and a starting point in English or Croatian.

Does the Contact form send my message automatically?

No. It validates your details and prepares an email preview. Review the message, open the email draft and send it from your email application when you are ready.

Who should I contact if I need help with my workspace?

Use Contact and choose “Help with my workspace”, or email connect@spona.io. Describe what you are trying to do and where you need help so the team can understand the issue.

A QUESTION ABOUT YOUR COMPANY?

Let’s talk through your next step.

Tell us what you want to organise, which module you are exploring or where you need help. We’ll help you find a practical starting point.

Start with your company.
Grow at your pace.

Choose your modules →